Shipping Policy

COVID-19 Update

Considering these challenging times, our team are continuing to produce your orders as normal. While your orders are leaving our warehouse within our customer promise, we understand our delivery partners have been experiencing delays which means you may encounter some delays on all delivery services. At this time Australia Post have temporarily suspended the Express Post guarantee of next day delivery as they are unable to commit to this time frame. Express Post is still available on our website however please keep in mind your order may not be delivered next business day

Please click here for further information regarding impacts to Australia Post.

Popic appreciate you’re eager to receive your products but we ask that you please keep these delays in mind. We wish to thank you for patience and understanding during this time, as well as your support of our business so we can continue to create personalised products for you, your family and friends.

Shipping Guidelines

As all gifts created are unique for your loved ones, your order will be produced and dispatched within 4 Business days of the purchase date. You will receive an email when your order has been collected by Australia Post for delivery. For more information on the estimated delivery times to your area, please refer to our shipping information table below.

 Area Standard Postage
Melbourne  2-3 Days
VIC 3-5 Days
Sydney  3-4 Days
Adelaide, Brisbane 3-6 Days
NSW, ACT, SA, TAS, 3-6 Days
QLD, WA, NT 3-9 Days
New Zealand* 10 Days

All delivery times below are estimated from the date of dispatch and standard delivery can take up to 10 business days from the dispatch date. Days refer to business days and all pricing includes shipping, handling and packaging.

Express Postage: All States 1-3 Days from dispatch date. 
Express Postage applies to delivery only and does not speed up production time. You will be required to allow for standard production time on all orders.

*Express postage to New Zealand is NOT available

Shipping estimates are as per Australia Post guidelines. For specific postage times (Australia only); refer to Australia Post Postage Calculator Click Here